Business Parking Permits

There is a comprehensive review of all on-street parking permits being carried out during the 2024/25 financial year.  This review may result in some future changes to the permits we offer.  Consultation on any proposed changes will be undertaken and publicised on this webpage.

If your business premises are within a parking permit area and you have employees or visitors to the property who will park on the road during the hours of parking restrictions you must apply for a business permit(s).  Examples of the signage in a permit parking area and a list of properties that are eligible to apply for permits can be found on the Parking Permits page.

Permits can be issued with a vehicle registration number printed on it if they are for the use of employees using named vehicles or without for use by any bona fide visitors.

The business permit(s) should be kept by the business and handed out to any employees or visitors, as and when needed.

The number of business permits issued will be an absolute maximum of 10 per business with a sliding scale of charges. The offer of business permits is subject to consideration of the impact upon the availability of parking spaces for residents and visitors.  The maximum number of permits may be reduced at the discretion of the City Council having considered the level of permit parking available in the immediate area and the likely impact on resident permit holders.

Cost

Please contact us on 0191 277 2728 to confirm the zone your business is located in for confirmation of the appropriate charge.

Discount

You will be entitled to a discount on the price of your permit if you have a light passenger vehicle that has a low CO2 emission figure that qualifies the vehicle for a reduced rate of annual vehicle excise duty or if the vehicle is fully electric.  Vehicles registered after 1st March 2001 with emissions of up to 120 g/km will qualify for the discount.   Please supply page 2 of the V5 document only, which provides us with the required information.

Business permits have tiered pricing and the amount of discount depends on how many of the named vehicles on your permit qualify for the low emission discount.

The discount for the first 2 vehicles will be 50% of the cost permits at price level 1-2. The discount for the 3rd, 4th or 5th vehicle which is also low emission will be 50% of the cost of the permits at price level 3-5. If the business has 6 or more vehicles with low emissions, the first two low emission vehicles will get a discount equivalent to 50% off price level 1-2, vehicles 3-5 will get a discount equivalent to 50% off price level 3-5 and the 6th vehicle and above will get a discount of 50% off the top price level 6-10.

How to Apply

To submit your application online, if you do not already have an account with the council you will need to create an account. Please see our guide on how to create an account. If you have any issues please call us on 0191 277 2728.

New applications for any Business permits should be submitted online or by post. Please allow 14 days for your application to be processed.

• Apply Online or complete an Application Form (pdf, 129kb)
• Provide proof of business address. For example, Business letterhead documentation

All applications for permits must be received via the business address and from a single authorised member of staff identified on the application form.  All payments must be received direct from the business operation and not from individual employees.

Information regarding how your personal data may be collected, processed, shared and retained following your application for a permit can be found here.

Please note that permits are only allocated to occupiers of business premises for motor cars*, motor cycles and invalid carriages.
*As defined by The City of Newcastle upon Tyne (On Street Parking Places) Order 2009.

How do I pay for a business permit?

If you have received an offer for a business permit or would like to renew a business permit, payment can be made below.

Pay for a Business Parking Permit

What do I do if I lose my permit or it is stolen?

We require written notification from the actual permit holder that the permit has been lost or stolen, together with payment of an administrative charge of £10.00.

Apply online for a replacement permit – Online Form

What do I do if I change my vehicle?

The permit with your old vehicle registration number will not be valid for your new vehicle (unless you have retained the same number plate). The permit holder will need to complete an online request to amend the vehicle registration.  There is an administration charge of £10.00 for amending the vehicle registration details on an existing parking permit.

Apply online for a change of vehicle registration – Online Form

What happens if my business circumstances change and we no longer need the permit(s)?

The permit should be returned to Newcastle Parking Services, P.O. Box 2BL, Newcastle-upon-Tyne, NE99 2BL by recorded delivery/Royal Mail signed for.  This provides proof of posting and receipt.  Permits returned within 14 days of issue will be entitled to a full refund.  Permits returned after 14 days, but with more than 6 months coverage remaining will be eligible for a 50% refund of the amount paid for the permit, minus a £10 administrative charge.  Permits with less than 6 months coverage will not be eligible for a refund.

What happens when my permit is due to expire?

4 weeks before the permit is due to expire a letter will be issued to you reminding you of the expiry date and providing all the required details for renewal, such as the permit reference number and amount due; as well as options to make payment.  If you have not received a permit renewal reminder within this timescale please call 0191 278 7878 (between the hours of Monday to Friday 8.30am to 3.30pm) and quote “parking permit” so we can check case records and take a payment over the telephone with a payment card from a business account or email to parkingpermits@newcastle.gov.uk so we can send you details to make an online payment.  If you are sending an email please quote your address and permit reference number.

Who do I contact if I have a query?

If you have any general queries please email parkingpermits@newcastle.gov.uk